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    FAQs

    General Park Policy

    All park buildings are SMOKE FREE (office/store, laundry, or bathroom/shower facilities (coming soon). If you smoke, please do so in a designated smoking area or have a disposable container at your own site. Please DO NOT throw cigarette butts on the ground (they are toxic and animals /pets may eat them or flow into the ponds). Please take your bagged garbage to the dumpsters/trash cans located in the designated area. If you have large or oversized/bulk items (like mattresses or furniture, etc) please dispose of those items yourself by taking them to the local dump. All trash must be placed inside of the trash bin and the lids should stay closed.

    Our Phase-1 rates are based on 2 occupants per site, 1 RV or Tent and 1 vehicle, 1 pet; (except for sites 2, 6, 16-19; those sites allow for 2 vehicles in the rate and 1 pet); electric is not included, it is billed separately on its own meter. Phase-2 rates are based on 2-6 occupants per site, 1 RV, 2 vehicles, 1 pet. Phase-2 sites are also mostly oversized and very shaded. Please NOTIFY OFFICE of ALL GUESTS; and accompany your guests at all times. There is a $2/daily-$13/wkly-$30/mo per-adult; $1.50/daily-$9.50/wkly-$20/mo per- child (5-17, 4 & under are free); $1/daily-$6/wkly-$12/mo per-pet (after first one); $1.75/daily-$12/wkly-$25/mo per-additional vehicle. There is an application fee for long- termers/monthly stay; $35/individual or $50/couple (includes criminal background check). All persons 18 years and older for monthly/ long-term stay, are required to be included on the application.

    NO PARKING on adjacent or open site spaces, in the middle area of buddy pull-through sites, in front of laundry door, or on any of the roads at ANY time. No parking in other sites unless expressly approved by management. There is a Parking area available for secondary vehicles and guest vehicle parking. All extra vehicles and guest vehicles are required to park in that area.

    An airtight sewer connection must be used on your RV to hook up to the sewer. This is required by law.

    Our speed limit is 10 MPH. Please come to a complete stop at all stop signs and be extra aware of children, seniors, pets and wildlife.

    To ensure your safety, please carry a flashlight after dark. We are a low light park.

    Washing your vehicles on site is not permitted; please take them to a car wash.

    Laundry building is available in phase-1 currently. It is $3.00 to wash, and ‘FREE’ to dry for park guests only. If you have someone else coming on site to do your laundry or any repairs, etc; please note that ALL SERVICE PROVIDERS must be approved by the office first. Once approved, please have them use the facilities onsite. Do not hang clothing items outside of your trailers/vehicles. Quarters for laundry are available in the office if you need change. Clothes-lines not permitted. Let’s keep our park neat and clean. Please close the laundry doors/machine doors once your loads are complete. Hours for laundry are: 8:30am to 10:00pm.

    No loud music may be played or mechanical work done on vehicles at any time. Vehicle and RV repairs are not allowed in the park (no major repairs). Please check your local listings or your insurance provider for businesses that can assist with these services.

    Ground disposal of any drain water (gray or black) is prohibited by State Law. Wastewater from RVs (including sink water) must be disposed of into sewer drains. Do not put grease down the drains or in the toilets or septic system.

    Sewer connections are required by state law and must have a tight seal by a sewer donut (or sewer ring) or a screw-type connector. Help us remain environmentally conscientious and flush only bodily fluids & toilet paper.

    Owners and management are not responsible for loss, accidents, theft or damage to your property.

    Signage: Please respect and adhere to all signage throughout the park. There may be areas bordering private properties with signs posted, please do not trespass or go beyond the point of the posted signs. Let's be respectful of our neighbors.

    Quiet hours are between 10:30pm and 7:30am.

    To communicate with the office: use the contact us page on the website, email, text 254-294-4334 or the guest portal on the reservation system. You can also call or stop by the office. The Office is CLOSED on SUNDAY. Hours: Mon-Sat 10a-6pm.

    Your meter will be read at the end of the month regardless of check in date. That reading is applied to the next month billing.
    1st of the month or the 15th of the month (whichever you are setup for), but the billing is always for electricity up to the 2 days prior to the 1st. The electric deposit will be credited back at the end of your stay. Upon check-out, your meter will be read that evening or first thing that morning before check out . You will either pay the difference if over $100; or be refunded back the difference if you are under
    the $100. A copy can be made available in the office (if requested). Electric late fees are added the 3rd day of your monthly/day-to-day stay. If you are unavailable, out of town, etc when your site payment is due, please make arrangements with the office to

    pay ahead or pay by phone. If payment is not received by the 2nd day after payment is due, the payment will be charged to the card on file by the 3rd day.

    The office does not carry a lot of change, but does have change available for on-site laundry.

    For AXE throwing and BB Gun range, all children must be supervised and with parent at all times starting at age 14 up to 17 (once trained and have viewed the safety video). Ages 18 and up will also be required to watch safety video prior to rental. Must abide by all gun safety laws. No fireworks or weapons allowed on the property. Live Fire is only allowed during park events (notice will be given to such events). No Open/Concealed carry on park property.

    Fishing: The ponds are both catch & release. There is NO LIFEGUARD ON DUTY at our ponds therefore no swimming is allowed. Please do not put waste or trash in the ponds or on the grounds. No glass is allowed in the pond or dog park area. Children under the age of 18 must be accompanied by an adult 18 years or older at all times. No license required for park guests.

    Shoes, shirts or cover-ups are required in all common area buildings.

    Please do not park your vehicle on any open sites or roadways; unless it is reserved for you and you are paying the site fee for that site otherwise you will be charged. (A visitor could drive through here and think a site is booked because someone is parked there that
    shouldn’t be.a lot other than the one reserved for you (unless expressly approved by management; a fee may apply).

    Please walk on the roads or walking pathways, not on or through occupied sites. Please do not walk through or behind another site reserved to someone else. Please do not allow your pets to stray onto or potty on someone else's site.

    Check-in time is 3 pm - 6pm and Check out time is 11 am. Please come to the office to settle your final electric bill or call/text prior to check out. Notify the office ASAP if you need to extend your stay. Your same site is not guaranteed.

    Cancellation Policy

    The BATL Ranch RV Resort cancellation policy is based on your anticipated arrival date, regardless of when the reservation was made. Please understand that camping is meant to be an outdoor experience; we do not give refunds for situations beyond our control (weather, natural disasters, illness). When we reserve a site it is pulled of the map and others are not able to book. If you cancel and others could have booked it hurst our business, so that is the reason for this policy. However, we are willing to issue a credit per the cancellation guidelines below:
    RV Site cancellations are subject to a $15 cancellation fee or greater. It depends on when the cancellation is made and how close to the reservation it is.
    Online reservations may only be cancelled via phone call to the park office (254.294.4334).
    A reservation cancelled at least 30 days prior to arrival date will result in a refund less a per site/cabin cancellation fee of $15.
    A reservation cancelled less than 30 days, but at least 21 days prior to arrival date will result in a credit of 50% the full reservation charge (plus the per site cancellation $15 fee). This is for daily/weekly reservations.
    A reservation cancelled less than 21 days, but at least 5 days prior to arrival date will result in a credit of 25% the full reservation charge (plus the per site cancellation $15 fee). This is for daily/weekly reservations.
    A reservation cancelled less than 5 days prior to arrival date will receive no refund or credit in the full amount of the reservation (no refund or credit).
    No-shows will receive no refund or credit and will be charged the full amount of the reservation.
    Monthly/long-term $200 site deposit/hold are non-refundable. The $200 deposit/hold is however applied to the monthly stay at check-in. For monthly/long-term reservations, there are no refunds.

    All reservations must be paid in full at or prior to check-in; no refunds allowed.

    No refunds or credits for early departure.

    Reservation Policy

    Your credit card will be charged for the full price of the site at the time of reservation or at the time you wish to pay in full, if in advance. Credit card authorization form is required along with application for monthly/long-term stay. All sites are equipped with 30/50 Amp Electric service, water, sewer, and free basic WiFi. Every attempt will be made to accommodate specific site requests, however, a reservation for a specific site will require a $25 (non-refundable) site hold fee (for daily/weekly) and it is $50 (nonrefundable) site hold fee (for monthly/long-term). If more time is needed, you can pay $200 deposit that is put towards the booking, (holds for up to 10 days, and is applied to the booking at check-in). This deposit is non refundable if guest does not check-in/no shows/cancels. Another option is to pay for the full 1st months booking including deposits and fees, and that will start your check-in date and hold the site. The next months billing will be due 30 days from that booking date. These fees are non-refundable if you cancel less than 5 days or no show.
    We accept all Major Credit Cards, cash or post office money orders. Sorry, no checks in the store. Major credit card still required to be on file even if paying with cash. All monthly site payments are paid on auto-pay via credit card.

    Pet Policy

    If you have pets, please keep them on a leash at all times when outside and pick up after them, even on your own lot. Doggie bags are provided at front office for your pet. $5 fine for each incident. Guest Pets must be under your complete control at all times. If any pet is not controlled, a written warning will be issued and if not corrected we reserve the right to ask you to leave the park without a refund. Guest Pets are not allowed in buildings or ponds at any time. No vicious or aggressive animals/pets are allowed at any time. Excessive barking is not permitted. Do not walk your pets onto, across or able to poop on another guest’s site, on the roads or in front of the office or propane area or near the cars parked next to the office. PLEASE PICK UP AFTER YOUR PET AT ALL TIMES.

    Hours Of Operation

    To communicate with the office: use the contact us page on the website, email, text 254-294-4334 or the guest portal on the reservation system. You can also call or stop by the office.

    Check-in time is 2:30 pm - 5pm. Check out time is 11 am. Please come to the office to settle your final electric bill or call/text prior to check out. Notify the office ASAP if you need to extend your stay. Your same site is not guaranteed.

     

    Hours: Monday 12pm-5pm; Tuesday-Saturday 10am-5pm.

    The Office is CLOSED on SUNDAY.

    Quiet hours are between 10:30pm and 7:30am.

    Emergency Numbers

    MOUNT CALM VOLUNTEER FIRE DEPARTMENT
    101 Allyn Ave, Mt Calm, TX 76673
    Tel:  254.993.3007

     
    HILL COUNTY OFFICE OF EMERGENCY MANAGEMENT
    218 N Waco St, Hillsboro, TX 76645
    Tel:  254.582.2023
     
    UNITED STATES POST OFFICE - Mt. Calm, TX
    221 State Highway 31 Business, Mt Calm, TX 76673
    Tel:  800.275.8777
    Hours:  8am to 12pm (M-F)
     
    MOUNT CALM ELEMENTARY & HIGH SCHOOL
    205 Coates Ave, Mt Calm, TX 76673
    Tel:  (254) 993-2611
     
    MOUNT CALM CITY HALL
    Mt Calm, TX 76673
    Tel:  254.993.4211
     
    MOUNT CALM LIBRARY
    222 Allyn Ave, Mt Calm, TX 76673
    Tel: 254.993.2761
     
    Hours:
    Thursday12–5:30PM
    Friday
    (Good Friday)
    Closed
    Saturday10AM–12PM
    Sunday
    (Easter)
    Closed
    Monday12–5:30PM
    Tuesday9AM–5PM
    WednesdayClosed

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    Monthly/Long-term Booking Forms

    Booking forms for Wind/Solar Contractors looking for monthly stay; You will be taken to the online booking forms.  The employer will be verified. click here to signup online orange button with arrow

     

    Booking forms for long-term/extended stay.  You will be taken to the online application (which includes a criminal background check).  Any RVs/Rigs older than 10 years old will need to submit recent photos of all 4 sides and insurance coverage.  Once you have been approved you will receive a confirmation email with a link to the site usage agreement. 

    clik here apply now blue button for website

     

    We no longer send booking or application forms via email.  All booking application and forms must be completed online through the web forms.  Once received by our office you will receive a confirmation email.  We do this so that it helps to streamline the booking process and makes it easier to get checked in.  We want all of our guests to feel welcome and like they are at home here and most of all safe. 

     

    Many blessings & all the best! - BATL Ranch RV Resort